Is anyone else experiencing a suspiciously fast campaign queue? | Community
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Stephen_Baker2
Stephen_Baker2
New Participant
October 29, 2018
Solved

Is anyone else experiencing a suspiciously fast campaign queue?

  • October 29, 2018
  • 2 replies
  • 2883 views

For the veterans, this might be a somewhat comedic "problem" inquiry.

But... our campaign queue has been receiving and emptying campaign activity almost instantly since Friday, but we cannot find discrepancies in # of objects synced or email activity, etc. Salesforce sync is still enabled and runs every 15 minutes or so.

This is not normally expected. There are a few campaigns that have always clogged up the queue. They are also still running as expected after monitoring smart campaign results, etc.

Looks like our server cluster hasn't changed, either.

Color me suspicious.

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Best answer by Steven_Vanderb3

Accelerated campaign processing has been rolling out to customers starting this month so you're likely seeing the benefit

2 replies

Steven_Vanderb3
Steven_Vanderb3Accepted solution
New Participant
October 30, 2018

Accelerated campaign processing has been rolling out to customers starting this month so you're likely seeing the benefit

    Grégoire_Miche2
    Grégoire_Miche2
    New Participant
    October 30, 2018

    HI Steven,

    How do we know an instance has the ACP ?

    -Greg

      Steven_Vanderb3
      Steven_Vanderb3
      New Participant
      October 31, 2018

      Hi Greg,

      There aren't any ways to tell in application but Support can identify for you.  The London pods are all migrated already and US pods are rolling out now.

      Kevin_McMahon1
      Kevin_McMahon1
      New Participant
      October 30, 2018

      Seems like an odd thing to open a ticket for, but you could reach out to support just to see if there have been any changes, upgrades, etc from their end. They can help dig into what's causing the "problem"...hopefully you don't jinx yourself!

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