Is EMEA time change picked up with marketo tokens? | Community
Skip to main content
Diana_Jakubaity
New Participant
January 24, 2019
Solved

Is EMEA time change picked up with marketo tokens?

  • January 24, 2019
  • 2 replies
  • 3008 views

Can you please advise if EMEA time change in March automatically get picked up on Marketo? Or should we be accounting for this and picking the time slot an hour earlier (for events after March) whilst creating tokens on campaigns?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Jay_Jiang

Again, once you set the date time for the Calendar file, you don't have to worry about time zone changes or daylight savings changes. The calendar file takes the start and end datetimes and converts it to the correct UTC datetimes.

Whoever downloads and opens the calendar file reads the UTC datetime and adds their local timezone/daylight saving offset to the UTC datetime in the file - which has nothing to do with setting the initial calendar file

2 replies

Diana_Jakubaity
New Participant
January 24, 2019

Actually I think I wasn't specific enough. Our Marketo is setup to PST and the time in united stated changing on March 10th. Time in EMEA is changing on March 31. When we setup our email tokens, usually we just adjust time manually to match appropriate EMEA time.

Jay_Jiang
Jay_JiangAccepted solution
New Participant
January 24, 2019

Again, once you set the date time for the Calendar file, you don't have to worry about time zone changes or daylight savings changes. The calendar file takes the start and end datetimes and converts it to the correct UTC datetimes.

Whoever downloads and opens the calendar file reads the UTC datetime and adds their local timezone/daylight saving offset to the UTC datetime in the file - which has nothing to do with setting the initial calendar file

Jay_Jiang
New Participant
January 24, 2019

If you're referring to the calendar file {{my}} token, you don't have to worry about adjusting anything yourself. The calendar file will save with the correct time.