Is it possible to add the body of a Sales email in a Salesforce task? | Community
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Gregory_Skoge1
Gregory_Skoge1
Level 1
Feb 16, 2021 5:54 PM UTC
Solved

Is it possible to add the body of a Sales email in a Salesforce task?

We're currently creating a salesforce task for our sales team when they send a sales email (Smart list = 'Is Sent Sales Email').  We're including some basic information via tokens - email subject, email address, first name, last name, and company.  

 

Is it possible to include the body of the email is this flow via a token or some other method?

 

I know this topic has been raised before but resurfacing in case anyone has found a work around lately.  TIA!

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SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
Feb 16, 2021 9:00 PM UTC

Nope, there's no {{trigger.token}} for the email body.

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3 replies

Michael_Florin-2
Michael_Florin-2
Level 10
Feb 18, 2021 10:10 AM UTC

Just put the body of the email into a program token too. Then you can use it in a Change Data Value flow step.

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SanfordWhiteman
SanfordWhiteman
Level 10
Feb 18, 2021 5:40 PM UTC
But that would mean all emails needed to use {{my.tokens}} for their entire content — which could break a million features and processes.
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SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
Feb 16, 2021 9:00 PM UTC

Nope, there's no {{trigger.token}} for the email body.

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