Is it possible to configure subdomains for Marketo redirects in emails? | Community
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A
Anonymous
April 13, 2017
Solved

Is it possible to configure subdomains for Marketo redirects in emails?

  • April 13, 2017
  • 1 reply
  • 4348 views

Hi!

Pls. see attached screenshot.


Notice how hovering over a clickable element shows the Marketo redirect.

Is it possible to configure a custom subdomain to display instead or the actual URL that the user will be clicking?

I understand that the redirect is to enable Marketo to track clicks, but we're concerned about users thinking our emails are phishing scams etc. if they don't recognize the URLs.


Thank you!

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Best answer by Dan_Stevens_

You'll want to brand your tracking URLs: Brand Your Tracking Links.  While this won't allow you to show the actual destination URL (there's no way around this), at least the tracking URL will be branded with your domain.

1 reply

SanfordWhiteman
SanfordWhiteman
New Participant
April 13, 2017

... or the actual URL that the user will be clicking?

The URL that they're clicking is the tracking domain URL.  Any attempt to camouflage that, say by putting another destination as the text of the <a>, is far more likely to make the email look like a phishing scam.

A
Anonymous
April 13, 2017

Maybe I didn't explain this well.

In the screenshot, we WANT the user to see the destination URL, "jobtarget.com" that they'll be going to vs. the Marketo redirect.

Is it possible to display the actual destination URLs in an email when a user hovers over clickable elements but yet still have all links tracked by Marketo?

Thank you Sanford!

I really appreciate your help.

Dan_Stevens_
Dan_Stevens_Accepted solution
New Participant
April 13, 2017

You'll want to brand your tracking URLs: Brand Your Tracking Links.  While this won't allow you to show the actual destination URL (there's no way around this), at least the tracking URL will be branded with your domain.

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