Is it possible to have one subscription center having the leads in different partitions? | Community
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omarsanchez
Level 2
Jan 30, 2021 12:01 AM UTC
Solved

Is it possible to have one subscription center having the leads in different partitions?

I have a client use case that is using 3 different workspaces for different brand strategies, and each workspace is pointing to its own leads partition. 

I understand that the subscription centers are linked to the leads partitions, but in this case, a lead can be a subscriber in more than 2 partitions at the same time. 

the question is, instead of having a subscription center per partition, can we have one center to allow the user to change their communication preferences, subscribe or unsubscribe from the partitions?

 

 

 

 

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Katja_Keesom
Katja_KeesomAccepted solution
Community Manager
Feb 1, 2021 6:32 AM UTC

I would indeed manage the subscription center centrally, in a global admin workspace which has access to all partitions. The one thing to check though is whether a person that is a member of more than one partition is actually one record, or indeed multiple. In the latter case it would not help you much.

3 replies

Katja_Keesom
Katja_KeesomAccepted solution
Community Manager
Feb 1, 2021 6:32 AM UTC

I would indeed manage the subscription center centrally, in a global admin workspace which has access to all partitions. The one thing to check though is whether a person that is a member of more than one partition is actually one record, or indeed multiple. In the latter case it would not help you much.

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omarsanchez
Level 2
Feb 2, 2021 11:55 PM UTC

Hello Katja

 

In the case of having single records divided by partitions, it will cause issues as well right? is it true that having a single record in different partitions can only be assigned to one program at a time?

Thank you very much for your answer

 

Omar

 

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Katja_Keesom
Community Manager
Feb 3, 2021 6:53 AM UTC

But if you have the one preference center, that is exactly what you want I would say.

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