Is it possible to remove certain email addresses from receiving further emails in a default program flow after it has started? | Community
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Nate_Oosterhous
New Participant
November 1, 2016
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Is it possible to remove certain email addresses from receiving further emails in a default program flow after it has started?

  • November 1, 2016
  • 2 replies
  • 1741 views

Hi All,

Is it possible to remove certain email addresses from receiving further emails in a default program flow after it has started?  For example, I don't want certain people who received the first email to receive the next emails.

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Best answer by Dory_Viscoglio

Hey Nate, you can use the flow step "remove from flow". You can also marketing suspend them as Devraj suggested but they will then be suspended from all non-operational emails.

2 replies

Dory_Viscoglio
Dory_ViscoglioAccepted solution
New Participant
November 1, 2016

Hey Nate, you can use the flow step "remove from flow". You can also marketing suspend them as Devraj suggested but they will then be suspended from all non-operational emails.

Devraj_Grewal
Devraj_Grewal
New Participant
November 1, 2016

Nate,

The quick and easy way is to pull a smart list of those email addresses and mark those leads as Marketing Suspended.

Otherwise, depending on how you are sending the second email, you can filter the smart list for the email send with "Not Was Sent Email: Email 1". So the remaining emails will only be sent if they did not receive the first email.

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