Is Marketo <> SFDC sync for SFDC lookup fields not bi-directional? | Community
Skip to main content
New Participant
November 21, 2023
Solved

Is Marketo <> SFDC sync for SFDC lookup fields not bi-directional?

  • November 21, 2023
  • 1 reply
  • 913 views

Hi there,

I have a lookup field in the SFDC Lead object that does a lookup on the Campaign object. When I select a campaign in the field in SFDC, the respective Campaign ID is syncing over to the corresponding Marketo field correctly. But if/when I change the campaign ID value in the Marketo field, it does not seem to sync to the SFDC field. Ideally when I change the campaign ID in the Marketo field, the lookup value (i.e. the name of the campaign) would update in the SFDC field. Is the sync on SFDC lookup fields not bi-directional? 

 

Thx in advance

Colin

 

EDIT: Problem solved - there was a related flow in SFDC that was causing the Marketo > SFDC sync to fail in some circumstances..

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Beth_Massura

Hi @colinwhite,

 

Glad that you were able to solve the data sync issue! I wanted to call out for other users that lookup fields do not consistently update from SFDC to Marketo (essentially the inverse of your problem), so they may not always be the best approach. More details are available on this community post: Formula/Look-Up/Reference SFDC Field Not Updating in Marketo

 

Cheers,

Beth Massura

2023-2024 Adobe Marketo Engage Champion

1 reply

Beth_MassuraAccepted solution
New Participant
December 21, 2023

Hi @colinwhite,

 

Glad that you were able to solve the data sync issue! I wanted to call out for other users that lookup fields do not consistently update from SFDC to Marketo (essentially the inverse of your problem), so they may not always be the best approach. More details are available on this community post: Formula/Look-Up/Reference SFDC Field Not Updating in Marketo

 

Cheers,

Beth Massura

2023-2024 Adobe Marketo Engage Champion