Is there a way to resubscribe a large group that was unsubbed by mistake | Community
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SteveCPV
New Participant
February 21, 2023
Question

Is there a way to resubscribe a large group that was unsubbed by mistake

  • February 21, 2023
  • 2 replies
  • 1039 views

We're using manual data input at the moment until our API is up and running and we mistakenly put 'True' in the Unsubscribed column of the input spreadsheet and have managed to manually unsubscribe about 1,100 contacts.

 

Is there a way undo this in one go rather than have to go into each entry individually and do it.

 

Thanks in advance.

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2 replies

Darshil_Shah1
Darshil_Shah1
Community Manager
February 21, 2023

You could:

- Re-upload the list with the same people and the Unsubscribe field set to False, OR

- Create a smart campaign to filter people uploaded to this list with Unsubscribed field set to True and update it to False in the flow. You could add the Member of List filter in the AND logic in the SL. Make sure to verify the qualified people to ensure that you're updating the correct people before running the campaign.

 

M
matjazz
New Participant
February 21, 2023

You should be able to filter these out and update data with a smart campaign.

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