Is there a way to see the GoToWebinar registration code for registrants? | Community
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May 22, 2013
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Is there a way to see the GoToWebinar registration code for registrants?

  • May 22, 2013
  • 13 replies
  • 4348 views
I could have sworn that we used to have a "Registration Code" field that displayed the registration code for GoToWebinar registrants, but I can no longer find it.  I know that the {{member.registration code}} token will display that code in the email sent to the lead, but is there a way to see it without sending an email to the lead?  We want to send him an Outlook email with his unique link to join the webinar and a link to add the webinar to his calendar using the GTW link that generates a calendar entry (https://www2.gotomeeting.com/synchOutlook?wid=xxxxxxxxx&uid=xxxxxxxx), but without his code, we can only send the code via MLM.
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In the members grid inside the event, you can add a column "Webinar URL" to see the webinar url that was created when the lead registered.  In summary, there are a few things you can do:

1.  Use the new calendar file feature that will resolve the member.webinar url token. This way it will be in the calendar invite!
2.  Resend the confirmation email to the lead and the member.webinar url link will populate - do this as a single flow action or as reminder before the webinar

13 replies

Itay_Billet4
New Participant
May 22, 2013
Elliott, I can see the registration code in the "Members" tab in the webinar program.
Cecile_Maindron
New Participant
May 22, 2013
we also have same issue with registrants who have either not received their confirmation email or cannot find it ... and panic is on both side! :)
May 22, 2013
Would love to see a good answer to this; we get panicked emails from people minutes before our webinars asking them for their registration link (despite sending it to them three times :-P) and it would be nice to provide it. 

I'm still waiting on the webinar ID to be pulled in as a token, Elliott...