Is there any SMS tool which can help us send promotional & transactional SMS? | Community
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Sant_Singh_Rath
Level 6
Oct 16, 2019 3:07 PM UTC
Question

Is there any SMS tool which can help us send promotional & transactional SMS?

We have been using SMSGlobal for quite a long time but they exclude everyone who has opted for DND. This is good but only when we are sending promotional SMS. If we have to send transactional SMS then it should bypass the DND setting or give us the option to choose transactional SMS.

Is there a tool that can be helpful in this scenario?

Thanks for your time!
Sant

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6 replies

Bennet_Alexande
Level 2
Oct 22, 2019 2:35 AM UTC

Twilio's SMS service is very configurable and can be setup to bypass an opt-out/unsubscribe ruling for SMS lists.

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Sant_Singh_Rath
Level 6
Oct 22, 2019 9:28 AM UTC

Thanks @Bennet Alexander.. I will speak to Twilio support.

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Best regards,Sant Singh Rathaur
Sreekanth_Reddy
Employee
Oct 19, 2019 6:22 PM UTC
Sant_Singh_Rath
Level 6
Oct 21, 2019 3:39 AM UTC

Thanks @Sreekanth Reddy..  I will check 

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Best regards,Sant Singh Rathaur
Josh_Hill13
Level 10
Oct 17, 2019 8:15 PM UTC

I can't speak to the legality, but you can use RingCentral APIs, Twilio, and Informatica's tools.

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Sant_Singh_Rath
Level 6
Oct 18, 2019 9:37 AM UTC

Thanks @Josh Hill‌. I will check these tools.

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Best regards,Sant Singh Rathaur