issue with Marketo overwriting the subject line with A/B testing | Community
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CindyAt
New Participant
July 20, 2021
Question

issue with Marketo overwriting the subject line with A/B testing

  • July 20, 2021
  • 2 replies
  • 1865 views

During one of our A/B testing based on the subject line, Marketo used the name of the email program instead of one of the subject line defined in the program. I have checked the initial subject line within the email copy and it was not the program name. Is there a bug we need to be aware of?

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2 replies

Amy_Goldfine
Amy_Goldfine
New Participant
July 20, 2021

Make sure you don't have any dynamic content on there, you could have a hidden segment with a different subject line

Amy GoldfineMarketo Champion & Adobe Community Advisor
Kaitlyn_Simko
Kaitlyn_Simko
New Participant
July 20, 2021

I personally have not had this happen, assuming your set up is correct.  Could you post some screenshots of the campaign set up?  Have you checked with support?

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