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Level 4
July 23, 2024
Solved

Issues With Outlook Dark Mode

We have build a dark email with black backgrounds. Unfortunately when it hits Outlook (specific ones) our EOA is showing it reverse the black to white. It is only two versions of Outlook:

 

Outlook Microsoft 365 and Outlook 2021.

 

Any idea why it only happens in these two and how to keep it from swapping.

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Disha_Goyal6
Disha_Goyal6Accepted solution
Level 6
July 24, 2024

Hi @kenmckown, according to my research, these 2 email clients will not support any code to retain the colors. They will fully convert the email template to opposite colors. Here is the screesnhot for reference

 

Hope this helps!

3 replies

Disha_Goyal6
Disha_Goyal6Accepted solution
Level 6
July 24, 2024

Hi @kenmckown, according to my research, these 2 email clients will not support any code to retain the colors. They will fully convert the email template to opposite colors. Here is the screesnhot for reference

 

Hope this helps!

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Dave_Roberts
Level 10
July 30, 2024

@disha_goyal6 -- where did you find this chart? It looks like a handy reference and I'd love to add it to my resources if you don't mind sharing? Thanks.

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Disha_Goyal6
Level 6
July 31, 2024

Hi @dave_roberts, yes, you can use this where you want to. Also, I have shared blog link in personal message window.

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