JSON Decode Failure? | Community
Skip to main content
A
Anonymous
June 24, 2013
Solved

JSON Decode Failure?

  • June 24, 2013
  • 2 replies
  • 1344 views
Hi, I'm trying to send a test email to myself from the email previewer screen and am getting the error message "JSON Decode Failed"

There is no issue when I send a test from the marketing activities screen.

Will this affect deliverability of my email when I actually go to send?  Any way to fix?
thanks!
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by
Hi Krista,

I would try sending the email to yourself using a single flow action.  You can click on your lead record in the Lead Database, right click, select marketing, and then select Send Email.  If this does not work, contact support.

2 replies

A
Anonymous
June 28, 2013
Thank you Alicia. That worked, and I had no trouble with my email blast.

Thanks again!
A
Anonymous
Accepted solution
June 25, 2013
Hi Krista,

I would try sending the email to yourself using a single flow action.  You can click on your lead record in the Lead Database, right click, select marketing, and then select Send Email.  If this does not work, contact support.
Terms & ConditionsAccessibility statement

Loading footer...