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A
Anonymous
September 22, 2016
Solved

Landing Pages returning 500 - Error

  • September 22, 2016
  • 2 replies
  • 4888 views

We are attempting to go live on Marketo but our landing pages are returning a 500 Error. Marketo support has been very helpful and believe the problem is with our DNS set up. My web tech internally cannot locate the problem and believes the problem is on Marketo's end since the page isn't being served.  I'm two days late to market and I'm feeling the pressure to get this fixed. Any ideas?

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Best answer by SanfordWhiteman

Your DNS is totally screwed up. Delete the A record for offers.toyotatalk.ca. Leave the CNAME.

2 replies

Dory_Viscoglio
Dory_Viscoglio
New Participant
September 23, 2016

Not related to the original issue, but on this page: offers.toyotatalk.ca/contactdealer.html your link to find the Toyota dealership nearest has a typo. It points to getyouroytota.ca/bc-english/contact-us but it should probably be getyourtoyota.ca/bc-english/contact-us

2 days late going to market isn't going to impact your end users as much as a poor experience will. I'd definitely suggest giving everything a once-over!

A
Anonymous
September 23, 2016

Thanks Dory - we've corrected the mistake in the url.

SanfordWhiteman
SanfordWhiteman
New Participant
September 22, 2016

Such problems cannot be researched unless you provide your Marketo Landing Page CNAME.

A
Anonymous
September 22, 2016

Here are three samples

URL: offers.toyotatalk.ca/requestcontact.html

                Lands here: toyotadealersassociation.mktoweb.com/requestcontact.html

URL: offers.toyotatalk.ca/contactdealer.html

                Lands here: toyotadealersassociation.mktoweb.com/contactdealer.html

URL: offers.toyotatalk.ca/092016_Farmers-Market-Follow-Up_test.html

                Lands here: toyotadealersassociation.mktoweb.com/092016_Farmers-Market-Follow-Up_test.html

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
September 22, 2016

Your DNS is totally screwed up. Delete the A record for offers.toyotatalk.ca. Leave the CNAME.

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