Lead Source is {{my.source}} | Community
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Stephanie_O_Rei
Stephanie_O_Rei
Level 2
Nov 3, 2019 9:58 PM UTC
Question

Lead Source is {{my.source}}

I have numerous leads coming through with a lead source as Lead Source = {{my.Source}}. 

This is happening with most of our leads even though the actual lead source should be web or something similar. Any ideas on why this could be happening? Is it a setting I have missed? Any guidance would be greatly appreciated. 

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4 replies

Stephanie_O_Rei
Stephanie_O_ReiAuthor
Level 2
Nov 5, 2019 11:57 AM UTC

Hey everyone! Thank you! I plan to locate today and remove! 

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SanfordWhiteman
SanfordWhiteman
Level 10
Nov 5, 2019 5:26 AM UTC

@OP please return to your thread and check replies.

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Amit_Jain
Amit_Jain
Community Manager
Nov 4, 2019 4:30 AM UTC

I faced the same a issue a few days ago. One of my team mate put the token as the default value in the form hidden field. Just go to one of the lead with this source and look at the activity log. You should be able to see the source of this value.

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    SanfordWhiteman
    SanfordWhiteman
    Level 10
    Nov 3, 2019 9:59 PM UTC

    You probably have that token as the default value for a hidden field, but you're using an embedded form (which can't use tokens).

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