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Anna_Blanchet1
Anna_Blanchet1
New Participant
September 2, 2020
Question

LinkedIn Lead Gen Default Person Source

  • September 2, 2020
  • 2 replies
  • 2367 views

We have successfully synced a LinkedIn Lead Gen form to our Marketo instance. However, the Lead Source field appears to be overwritten. In the LinkedIn Form, there is a hidden field for Lead Source with value of "Social".  When the test lead was created in Marketo, the Lead Source was "LinkedIn Lead Gen".  This is not a picklist value in Salesforce and will cause issues downstream. Any ideas on how to force the "Social" Lead Source value? Screenshots below.

Form mapping in LinkedIn Lead Gen Form

Mapping in Marketo Admin

Activity Log Detail when test lead is created. Note Person Source is not "Social"

 

 

 

 

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2 replies

Paul_McKay
Paul_McKay
New Participant
January 4, 2021

Hi Anna, 

 

I'm having a similar experience but I've not gotten to the bottom of the issue. 

 

Have you made any progress on this since your last post?

 

 

Amy_Goldfine
Amy_Goldfine
New Participant
October 22, 2020

Rather than having the Lead Source value sync down from LinkedIn, can you have an Operational program that listens for new records created by LinkedIn Lead Gen and set the Lead Source using a flow step?

Amy GoldfineMarketo Champion & Adobe Community Advisor
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