LinkedIn Matched Audiences Error | Community
Skip to main content
Chris_Wilcox
Chris_Wilcox
New Participant
September 20, 2018
Solved

LinkedIn Matched Audiences Error

  • September 20, 2018
  • 1 reply
  • 3287 views

Hi Everyone,

I submitted a ticket with Marketo, but thought I'd ask the community as well. Having trouble with LinkedIn Matched Audiences. Previously when the integration used the private key setup, we didn't have any issue pushing audiences over to LinkedIn via Ad Bridge, but since the service was changed and now utilized an individual's login as the credentials we are unable to push audiences and receive an error message when trying to do so.

Error Message Received: Request failed with code 400: {"message":"Argument parameter 'account' value '' is invalid. Reason: Deserializing output '' failed","status":400}

The credentials used to login have admin access to the LinkedIn account we're trying to push the audience to... Anyone else deal with this or is it really just a bug?

Thanks!

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Chris_Wilcox

Hi Greg,

Actually no, but we were able to resolve the issue internally. Apparently, there are multiple permission sets in the LinkedIn dashboard. While my account was an Admin on the corporate account, I was NOT an admin on the ads account. When we updated those permissions, everything worked as expected.

Thanks!

Chris

1 reply

Grégoire_Miche2
Grégoire_Miche2
New Participant
October 1, 2018

Hi Chris,

have you had an answer from support on this ?

-Greg

Chris_Wilcox
Chris_WilcoxAuthorAccepted solution
New Participant
October 2, 2018

Hi Greg,

Actually no, but we were able to resolve the issue internally. Apparently, there are multiple permission sets in the LinkedIn dashboard. While my account was an Admin on the corporate account, I was NOT an admin on the ads account. When we updated those permissions, everything worked as expected.

Thanks!

Chris

Grégoire_Miche2
Grégoire_Miche2
New Participant
October 2, 2018

Thx Chris,

interesting to know.

Terms & ConditionsAccessibility statement

Loading footer...