Links in email not working today

Forum|Forum|2 years ago
June 28, 2023
4 replies
3001 views

Are the links in emails not working for anyone else today? They were working fine when testing / previewing emails but once sent they came up with a 404 error and this URL: http://mkto-sn050031.com/MjUzLU9BSi03MjUAAAGMnmGSFu-ZbKXanTDFim8XzaUeBVymTCQnsS-cUiDxgYr3N_zUp8q5fMEnoLzky9ppgu9Oz-U=

Marketo

Best answer by Darshil_Shah1

Yes- confirming click tracking server is offline causing all the tracked links running into the 404 error in the Sydney data center. The Adobe Marketo Engage status page isn't updated to show the progress of this outage thus far.

Update- Adobe has updated the status page, and instances in Sydney data centers (SN-01 to SN-06) are experiencing this outage.

R

RBlackwell

New Participant

Yes - started for us just after 12pm AEST

J

JennyP

New Participant

Yes, not working for us. We have less unsubscribes after the email send this morning as people can't reach the unsubscribe page. I guess there is some positive in there but not a great user expereince that's for sure

jenny

Darshil_Shah1Accepted solution

Community Manager

Yes- confirming click tracking server is offline causing all the tracked links running into the 404 error in the Sydney data center. The Adobe Marketo Engage status page isn't updated to show the progress of this outage thus far.

Update- Adobe has updated the status page, and instances in Sydney data centers (SN-01 to SN-06) are experiencing this outage.