Mailto link not working with tracking code in chrome | Community
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A
Anonymous
July 18, 2013
Duplicate

Mailto link not working with tracking code in chrome

  • July 18, 2013
  • 5 replies
  • 1819 views
We are about to send out an email campain created in Marketo's Email Designer and are running into an issue on chome where the mailto link (with tracking code) wont fire. It will only load a blank page. Looks like there is a bug in the javascript on that redirect.  I've tested the mailto link with out tracking and it works fine on all browsers. Its only when the tracking code is enabled that we run into this issue. 


5 replies

K
kh-lschutte
New Participant
February 24, 2020
No text available
A
Anonymous
August 28, 2013
you can delete the thread, thanks!
A
Anonymous
August 28, 2013
If you re-post this in disucssions please let me know and I will delete this thread! thanks!
A
Anonymous
July 18, 2013
Ah, I was too caught up in the moment that i just posted it. Thanks for the heads up.
A
Anonymous
July 18, 2013
Hi Eric,  you'll get more responses to your question by creating a Discussion item, rather than an Idea for things like this. :0)

The decorated mailto link works in Chrome with the emails that we are sending.  You may want to open a case with tech support for this.
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