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SameetShah
New Participant
August 1, 2022
Question

Marketo and SFDC campaign synch

  • August 1, 2022
  • 1 reply
  • 1073 views

HI - I was wondering what step I would need to take to synch a marketo programs with SFDC once the campaign is set up in Marketo. I've tried synching with the end goal of creating a like for like campaign in SFDC however getting the error below which make me think we need to explore further.

Any guidance/advice is appreciated.

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1 reply

Darshil_Shah1
Darshil_Shah1
Community Manager
August 1, 2022

This seems like a permission issue. Does the sync user has apt. rights to access the SFDC campaign object? You can refer this knowledgebase article that discusses a similar issue for troubleshooting - https://nation.marketo.com/t5/knowledgebase/cannot-insert-update-activate-entity/ta-p/251796. The article talks about an error where-in the sync user does not have access to add/view a particular campaign's members, whereas in your case seems like the sync user does not have apt rights to access the campaign object itself.

 

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