Marketo-D365 initial sync setup issue - ERROR : The subscription does not have username or password.

We are stuck in initial sync setup between Marketo - D365 integration. Error thrown is ERROR : The subscription does not have username or password.

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Community Manager

We need a little more information to help you here. Have you selected the correct authentication method for what was set up on the Dynamics side? Please see this article: https://experienceleague.adobe.com/en/docs/marketo/using/product-docs/crm-sync/microsoft-dynamics/sync-setup/reconfigure-dynamics-authentication-method

New Participant

These credentials expire after one year. We've just gone through the process. Have your Dynamics Admin refresh them.

New Participant

I moved your thread to the Products board. Please open new threads about CRM sync — and the vast majority of other topics — here.

(The ABM Virtual User Group board is for questions about Account-Based Management.)

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