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New Participant
July 30, 2020
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Marketo field sync to SFDC

  • July 30, 2020
  • 1 reply
  • 1620 views

Marketo account is already sync with Salesforce account. Now, business need is to sync Marketo Email invalid field to Salesforce.

What will be possible way to sync this Marketo email invalid field with Salesforce in Lead and Contact profile.

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Best answer by Amy_Goldfine

Have your SFDC Admin create a new field on both Lead and Contact, checking the box to have the Lead value map to the Contact when converted. Wait for that field to sync to Marketo.

 

As a precaution, first export a list of everyone who has Email Invalid=True in case something goes wrong in your field merge

 

Create a Marketo support ticket and tell them:

- Which fields to merge

- New merged field name

- Which field's values should "win" (that would be your original field)

1 reply

Amy_Goldfine
Amy_GoldfineAccepted solution
New Participant
July 30, 2020

Have your SFDC Admin create a new field on both Lead and Contact, checking the box to have the Lead value map to the Contact when converted. Wait for that field to sync to Marketo.

 

As a precaution, first export a list of everyone who has Email Invalid=True in case something goes wrong in your field merge

 

Create a Marketo support ticket and tell them:

- Which fields to merge

- New merged field name

- Which field's values should "win" (that would be your original field)

Amy GoldfineMarketo Champion & Adobe Community Advisor