Marketo Form not Displaying on Marketo Landing Pages

Question

Dear Community,

I am looking to seek support for a Marketo Landing Page that has stopped displaying Marketo form after making changes to the form.

The changes that were made were - Addition of New Custom fields, addition of more fields.

When I swap the form with other forms, the Landing Page displays those.

Is there any work around you can suggest to help with this issue.

SGarg_YU · Accepted Answer

Thank you @darshil_shah1 for your response here. And you are right, it seems to be the custom JS issue. Along with the field addition, some changes were also done to field display as in increasing length and placement of fields.

However, we worked around by creating the same form from scratch and that resolved the issue.

Darshil_Shah1 · Answer

Are you able to share the landing page URL so we can take a look? Adding fields to the form shouldn't ideally cause this, unless you have custom JS that might be causing this particular form to error out before it loads. Again, can't say much w/o taking a look in cases like these.

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