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toanvu
New Participant
February 28, 2025
Solved

Marketo form on Safari

  • February 28, 2025
  • 1 reply
  • 893 views

Hello everyone,
I'm encountering an issue with the Marketo form on Safari. After submitting the form, when I reload the page and try to submit a new form, the browser displays a "Welcome back" box (see the attached image below). However, clicking the "Not you?" link doesn't work as expected; it simply reloads the page without displaying a new form. This problem only occurs on Safari, while everything functions correctly on Chrome and Firefox. Does anyone have any ideas or solutions for this issue?
I would greatly appreciate any insights or solutions you might have regarding this problem. Thank you all for your help, and I look forward to receiving further information on how to resolve this issue.
ToanVu.

 

 

Best answer by SanfordWhiteman

I wasn’t able to reproduce it when you posted, and there haven’t been updates to forms since then.

1 reply

SanfordWhiteman
SanfordWhiteman
New Participant
February 28, 2025

Please link to the page with your form.

    T
    toanvuAuthor
    New Participant
    March 4, 2025

    Thank you for your replication.
    This issue no longer occurs, and "Not you" works well on Safari.

    SanfordWhiteman
    SanfordWhitemanAccepted solution
    New Participant
    March 4, 2025

    I wasn’t able to reproduce it when you posted, and there haven’t been updates to forms since then.

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