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Virginia_Smith
Level 3
Jul 31, 2019 12:59 PM UTC
Question

Marketo Form Pre-Fill

Is there a way to enable form pre-fill for anyone that is in our Marketo instance that lands on gated content? The overall goal is to help people that are already in our system not have to put in their information time and time again to download content. 

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7 replies

Jay_Jiang
Level 10
Aug 1, 2019 12:39 AM UTC

have you looked at enabling known visitor html ?

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SanfordWhiteman
Level 10
Aug 1, 2019 12:48 AM UTC

Ah, good point, Jay. 

Virginia, while it isn't the same as Pre-Fill -- it can only show First Name and Last Name -- Known Visitor HTML ("If Known Visitor, show Custom HTML" in Form Editor » Setup) also streamlines the experience for people who already have an associated Munchkin session.

Of course if you want the lead to be able to view and modify their existing values, they can't with KV HTML.

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SanfordWhiteman
Level 10
Jul 31, 2019 4:49 PM UTC

Yes, see nation.marketo.com/groups/newyork-user-group/blog/2018/05/04/form-pre-fill-external-sites-no-limits-youre-welcome 

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Virginia_Smith
Level 3
Jul 31, 2019 5:55 PM UTC

Thank you!!

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