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September 10, 2014
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Marketo - GTW follow-up emails

Hi there,

When we use the Marketo-GTW adapter for our webinars, after the event is over we send thank you/sorry we missed you emails through Marketo. However, I know that when we solely use GTW for webinars, GTW sends these emails out automatically.

My question is, when using the Marketo-GTW adapter, does GTW still send out the follow-up emails automatically? Or does it recognize that it's synched to Marketo and stop from automatically pushing those out?
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Josh_Hill13
Josh_Hill13Accepted solution
Level 10
September 10, 2014
You need to turn this feature OFF in GTW otherwise GTW will continue to send emails.

2 replies

September 10, 2014
Ah, we see that option now. Thanks!
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Josh_Hill13
Josh_Hill13Accepted solution
Level 10
September 10, 2014
You need to turn this feature OFF in GTW otherwise GTW will continue to send emails.
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