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Craig_Hockley
Craig_Hockley
New Participant
March 18, 2018
Solved

Marketo not working in Chrome

  • March 18, 2018
  • 2 replies
  • 7799 views

Has anyone else experienced the 'purple screen of death' while using Marketo in Chrome?

Works fine in Explorer 10 on my machine, and until Friday was working fine in Chrome (Version 65.0.3325.162 (Official Build) (64-bit)) but now it just shows nothing but the purple background, and the Marketo logo menu ball (with no content at all).

Could conceivably be something our IT department has done - but is a bit frustrating - any tips would be appreciated.

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Best answer by Grégoire_Miche2

Hi Craig,

This is usually resolved by deleting all you cache.

Once on the Marketo page, I use the Chrome developper tools, application tab then "clean cache". This enables you to selectively delete all data on your desktop that relate to the domain you are on, rather than deleting all the caches from your browser.  Then refresh. You will have to log again

Also check you are not in DNT mode. does not work well.

-Greg

2 replies

Joke_Van_Essche
Joke_Van_Essche
New Participant
November 19, 2019

I have this same problem now, in every browser... And clearing cache doesn't solve the problem here... Argh!!!!!!! 

Joke_Van_Essche
Joke_Van_Essche
New Participant
November 28, 2019

For future reference, the solution here was Windows Updates.... 

U
UmaW_BV
New Participant
January 16, 2020

Hi @Joke Van Essche‌ I seem to be having the same issue. How did you solve yours?

Grégoire_Miche2
Grégoire_Miche2Accepted solution
New Participant
March 18, 2018

Hi Craig,

This is usually resolved by deleting all you cache.

Once on the Marketo page, I use the Chrome developper tools, application tab then "clean cache". This enables you to selectively delete all data on your desktop that relate to the domain you are on, rather than deleting all the caches from your browser.  Then refresh. You will have to log again

Also check you are not in DNT mode. does not work well.

-Greg

    Craig_Hockley
    Craig_HockleyAuthor
    New Participant
    March 18, 2018

    Thanks very much Greg. That was it!

    Craig Hockley
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