Marketo sales insight on SFDC doesn't show upcoming email campaigns | Community
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I
iriser-2
New Participant
October 19, 2020
Question

Marketo sales insight on SFDC doesn't show upcoming email campaigns

  • October 19, 2020
  • 1 reply
  • 3822 views

Hi Community,

 

I upgraded last week the Marketo sales insight as requested by Marketo.

for some reason I don't see lead's or contact's upcoming emails such as scheduled nurturing emails.

Any idea ? Did I miss something ?

1 reply

Amy_Goldfine
Amy_Goldfine
New Participant
October 20, 2020

You need to configure it in the package settings in SFDC. https://docs.marketo.com/display/public/DOCS/Marketo+Sales+Insight+Configuration+Tab+in+Salesforce

 

FYI it only shows all upcoming emails and events, not just those that are relevant to the contact, so it may or may not be relevant

Amy GoldfineMarketo Champion & Adobe Community Advisor
I
iriser-2Author
New Participant
October 25, 2020

Thank you Amy.

I configure it from the first place, but still it shows only upcoming events and not upcoming email campaigns 😞

Amy_Goldfine
Amy_Goldfine
New Participant
October 27, 2020

I would open a support ticket

Amy GoldfineMarketo Champion & Adobe Community Advisor
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