Marketo SSFS does not update lead datetime fields | Community
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sergei
New Participant
January 25, 2023
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Marketo SSFS does not update lead datetime fields

  • January 25, 2023
  • 1 reply
  • 1531 views

Hi!
I'm implementing an SSFS that can set or change a field of a lead in the callback. The documentation I use: https://github.com/adobe/Marketo-SSFS-Service-Provider-Interface

Wait Until (API Name: waitUntil) - custom datetime lead field

This is the data I callback to Marketo. The format is described in the documentation.

The field mapping is set up according to the documentation in my serviceDefiniton and looks correct in the Marketo interface.

But the "Wait Until" lead field remains empty.

It's the same with the other datetime fields. There is no problem with the string fields.
What can it be related to?

 

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Best answer by sergei

I found a suitable datetime format: "2023-01-24T22:09:14-05:00", where "-05:00" is the UTC offset. I think developers should clarify the documentation

1 reply

sergei
sergeiAuthorAccepted solution
New Participant
January 26, 2023

I found a suitable datetime format: "2023-01-24T22:09:14-05:00", where "-05:00" is the UTC offset. I think developers should clarify the documentation

SanfordWhiteman
New Participant
January 26, 2023

ISO 8601 UTC would be the conventional approach: yyyy-MM-ddTHH:mm:ssZ

 

Local time is ambiguous in this situation because there are multiple meanings of "local" (OS timezone, app timezone, instance timezone).