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New Participant
March 19, 2021
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MCE/MCA practice questions

  • March 19, 2021
  • 2 replies
  • 3911 views
If you clone an email program, the audience tile displayed in control panel (people and blocked) will be updated automatically? *
 
Why the answer is false. I thought Marketo will automatically count the people who are going to receive the emails.
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Best answer by Katja_Keesom

Just as a simple answer: you would definitely need to refresh the count in your new clone. This will not happen automatically.

2 replies

Chris_Willis1
New Participant
March 19, 2021

The audience tab does have to be manually refreshed - it will display the value that was in the cloned program, but the true audience number, that you must refresh to see, is the current number of qualified persons that your new program's smart list queries.  When you update your email program smart list, the audience number will by nature change. 

Renee-1Author
New Participant
March 22, 2021

Shall I click this button (marked yellow)to refresh the number of qualified people ?

 

Katja_Keesom
Community Manager
March 22, 2021

That's the one!

Katja_Keesom
Katja_KeesomAccepted solution
Community Manager
March 19, 2021

Just as a simple answer: you would definitely need to refresh the count in your new clone. This will not happen automatically.