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R
Renee-1
New Participant
May 7, 2021
Question

MCE practice questions

  • May 7, 2021
  • 2 replies
  • 3642 views

Can someone explain why the "option 4 = Remove people who did not attend the webinar" was not correct ?

Can we remove people in a specific program ? 

Please help provide the use case and scenario, thanks a lot 🙂

 

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    2 replies

    SanfordWhiteman
    SanfordWhiteman
    New Participant
    May 10, 2021

    Oof. Hate, hate, hate this question. Removing people is absolutely something you can use a SC for. Often? No. But when sales says, "Get these people outta my synced SFDC campaign," are you gonna say "Need to use the API for that"? Nope, you're gonna run a one-off SC.

     

    Should be split into 2 questions.

    • First Q: "Which can you use a SC for? A: All.
    • Second Q: "Which use of a SC may remove the ability to track the lead journey." A: #4.
      R
      Renee-1Author
      New Participant
      May 10, 2021

      I think as I am still in the entry level so sorry, not able to figure your answer out. 

      What do you mean SC here ? what does it refer to ?

       

      Why you split the two questions, what's the reason behind. 

       

      Thanks. 

       

      SanfordWhiteman
      SanfordWhiteman
      New Participant
      May 11, 2021
      What do you mean SC here ? what does it refer to ?

      Smart Campaign!

       

      Why you split the two questions, what's the reason behind. 

      'cause the answer to whether you can do something should be uncoupled from the possible consequences of doing that thing.

       

      When I'm hiring Marketo admins, I'd far prefer they be able to correctly answer these two questions than to (incorrectly) answer the practice question.

       

      Of course this doesn't change the "correct" answer within the context of the test.

      Mariah_Mattick
      Mariah_Mattick
      New Participant
      May 7, 2021

      Hi Renee - this one is a little tricky because we could technically remove people either from the program or the database (not recommended of course, just technically able to do so) using smart campaigns. Since this question is in the context of managing webinars, they probably marked that question as not correct because the intention would be for those who did not attend the webinar to have their program status changed to 'No Show' (or something similar). 

      Mariah Mattick
      R
      Renee-1Author
      New Participant
      May 9, 2021

      Hi Mariah, 

      Thank you for the reply, can you explain in detail on how to use smart campaign to remove people from the database or program. 

      I only know something like "change program status" but not removing. 

       

       

      Katja_Keesom
      Katja_Keesom
      Community Manager
      May 10, 2021

      There is a program status called 'Not in program'. Changing the program status to that will effectively remove them from the program. But as Mariah said, that would not be a recommended step in the situation described.

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