MCE Question - Duplicates vs. Partitions | Community
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Kristof-2
New Participant
August 18, 2023
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MCE Question - Duplicates vs. Partitions

  • August 18, 2023
  • 1 reply
  • 5207 views

Hi,
I'm confused by the below practice test question. From the Marketo documentation I recall that separate partitions CAN have duplicate email addresses, so why the below suggests that the deduplication takes place between partition A and B? Thoughts?

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Best answer by Jo_Pitts1

@darshil_shah1 you're pretty much spot on, but it goes a little further.

 

You can specify WHICH input sources do include for partition level de-duping.

 

So, for example, you can say that list imports are deduped by email/partition, but form fills are still just de-duped by email address.  This goes for pretty much any way of loading a record... LinkedIn, Facebook, API, Form Fill, List Upload and any others I've forgotten.

 

Cheers

Jo

1 reply

Darshil_Shah1
Community Manager
August 18, 2023

Well, I don't think so! By default, Marketo partitions cannot have duplicate records. See the same highlighted in the Workspaces and Partitions documentation page below:

However, you can have separate person records with the same email address across partitions by reaching out to Marketo support and getting your instance's de-duplication rules updated from just email address to email address to a custom field/partition id, but again OOTB, by default you can't have people with same email addresses co-exist in multiple partitions.

Jo_Pitts1
Jo_Pitts1Accepted solution
Community Manager
August 19, 2023

@darshil_shah1 you're pretty much spot on, but it goes a little further.

 

You can specify WHICH input sources do include for partition level de-duping.

 

So, for example, you can say that list imports are deduped by email/partition, but form fills are still just de-duped by email address.  This goes for pretty much any way of loading a record... LinkedIn, Facebook, API, Form Fill, List Upload and any others I've forgotten.

 

Cheers

Jo

Darshil_Shah1
Community Manager
August 19, 2023

So, for example, you can say that list imports are deduped by email/partition, but form fills are still just de-duped by email address.  This goes for pretty much any way of loading a record... LinkedIn, Facebook, API, Form Fill, List Upload and any others I've forgotten.

 

Cheers

Jo


Of course- that's possible! Thanks for the addendum, Jo!

 

@kristof-2, all this needs custom de-dupe+input source updates by the Marketo support. So all-in-all OOTB you can't have duplicate records across multiple person partitions. So option B is indeed the correct answer for the question you've posted. Let us know if you have any further questions and GOOD LUCK for your exam. 🙂