Merge contacts in SFDC | Community
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CarlosBa1
Level 2
Apr 23, 2019 4:48 PM UTC
Solved

Merge contacts in SFDC

Hi Community I want to ask Is there a way in Marketo to make sure a merged record doesn’t add the scores together? I have upload a list in Marketo but SFDC automatically merged and sum the scores creating a mql. Do you haveHave any sugggest for this problem.

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Grégoire_Miche2
Grégoire_Miche2Accepted solution
Level 10
Apr 23, 2019 4:57 PM UTC

Running the merge through the API is the only alternative. When running it manually, this is the only possible behavior.

Vote here:

-Greg

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4 replies

Sean_Richards
Sean_Richards
Level 4
Jul 23, 2019 4:53 AM UTC

We use Ringlead to handle these merges, which adds some additional options for how this is handled.

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Sean Richards
Grégoire_Miche2
Grégoire_Miche2Accepted solution
Level 10
Apr 23, 2019 4:57 PM UTC

Running the merge through the API is the only alternative. When running it manually, this is the only possible behavior.

Vote here:

-Greg

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CarlosBa1Author
Level 2
Apr 26, 2019 5:22 PM UTC

Thanks for your help @Grégoire Michel.

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Grégoire_Miche2
Grégoire_Miche2
Level 10
Apr 29, 2019 11:48 AM UTC

You are welcome

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