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C
CarlosBa1
New Participant
April 23, 2019
Solved

Merge contacts in SFDC

  • April 23, 2019
  • 2 replies
  • 3422 views

Hi Community I want to ask Is there a way in Marketo to make sure a merged record doesn’t add the scores together? I have upload a list in Marketo but SFDC automatically merged and sum the scores creating a mql. Do you haveHave any sugggest for this problem.

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Best answer by Grégoire_Miche2

Running the merge through the API is the only alternative. When running it manually, this is the only possible behavior.

Vote here:

-Greg

2 replies

Sean_Richards
Sean_Richards
New Participant
July 23, 2019

We use Ringlead to handle these merges, which adds some additional options for how this is handled.

Sean Richards
Grégoire_Miche2
Grégoire_Miche2Accepted solution
New Participant
April 23, 2019

Running the merge through the API is the only alternative. When running it manually, this is the only possible behavior.

Vote here:

-Greg

C
CarlosBa1Author
New Participant
April 26, 2019

Thanks for your help @Grégoire Michel.

Grégoire_Miche2
Grégoire_Miche2
New Participant
April 29, 2019

You are welcome

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