Merged Records and Smart Campaigns - What's the expected behavior? | Community
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Jessica_Biblis4
New Participant
March 27, 2020
Question

Merged Records and Smart Campaigns - What's the expected behavior?

  • March 27, 2020
  • 1 reply
  • 1553 views

I'm noticing that when a record is automatically merged by Marketo, if one of those records was actively running through the flow steps of a smart campaign, it stops running through the flow steps. Is this expected behavior? 

 

Also, I'd love any advice on how to trigger a campaign based on a merge or on a field value that changes because of a merge. I'm not seeing how to do this. 

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1 reply

Darshil_Shah1
Community Manager
March 27, 2020

Check out this post.

Let us know if you have any further query  🙂