MKTO new look and feel - the bouncy ball is still bouncing | Community
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A
Anonymous
August 4, 2014
Solved

MKTO new look and feel - the bouncy ball is still bouncing

  • August 4, 2014
  • 15 replies
  • 3638 views
Well, we've got the new look and feel, but the promised "you only have to click the ball once and it will stop bouncing" is not exactly true. 

It stopped bouncing on the home page, but it's also bouncing (and isn't clickable and won't stop) when I preview emails or landing pages. 

How do we make it stop, please. It's distracting. 
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Best answer by
Hey Kathleen,

There has been an idea discussioin created for this

https://community.marketo.com/MarketoIdeaDetail?id=08750000000JwCKAA0


15 replies

A
Anonymous
August 6, 2014
It's fixed for me! Thank you!
A
Anonymous
August 5, 2014
Oh good, thanks for the update and timeframe! I'll let you know when I see a change.
A
Anonymous
August 5, 2014
I'm hoping to have this patched today.  It will be fixed soon!
A
Anonymous
August 5, 2014
Yep! It doesn't bounce for me when I'm going about my business, but when I visit a lead's details or activity log from a link in an alert email, the logo starts bouncing away. This is true whether I'm logged in or not. So maybe it's an issue with the {{SP_Send_Alert_Info}} token?
A
Anonymous
August 5, 2014
Are you saying that it stopped bouncing and then started back up once you viewed the activity log?
A
Anonymous
August 5, 2014
The ball is still bouncing for me whenever anyone at the company views a lead's activity log and the logo isn't clickable so we can't make it stop.

Are you guys still working on this, Cheryl?
A
Anonymous
August 5, 2014
I have to agree that combining a logo (which is usually a decorative element or 'return to home page') and a  drop-down menu is certainly new and different. 
Steve_O_Neil
Steve_O_Neil
New Participant
August 5, 2014
Clicking the ball doesn't work when viewing a lead.
A
Anonymous
August 5, 2014
I am delighted to say that it's no longer bouncing this morning ... whatever you did, you have my grateful thanks. 
A
Anonymous
August 4, 2014
HI Kathleen,

We are not able to recreate the ball issue you describe when previewing an email or landing page.  Can you please call Marketo support and walk them through the steps to recreate?  Much appreciated!

Thanks,
Cheryl
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