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Eric_Spensieri
Eric_Spensieri
New Participant
May 14, 2019
Solved

Module Type Cannot be Converted to Dynamic

  • May 14, 2019
  • 1 reply
  • 3908 views

Having an issue with a specific module in my master template.... all other modules have the options to be made dynamic in the email editor, but the chat module above the footer of my email only allows options to move up/down, duplicate or delete. Is this an issue with the module configuration? 

Thank you!

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Best answer by Grace_Brebner3

Hey Eric - is the section populated by filling variables in the sidebar editor, or with the wysiwyg editor?

Dynamic content only works where you have a section wrapped with an "mktEditable" div (i.e., sections that can be edited in the wysiwyg) and can't be applied to variables.

See: http://docs.marketo.com/display/public/DOCS/Email+Template+Syntax for how to add editable sections.

1 reply

Bryan_Epstein
Bryan_Epstein
New Participant
May 14, 2019

Are you trying to make the entire module dynamic or just a text block within the email draft?

Eric_Spensieri
Eric_SpensieriAuthor
New Participant
May 14, 2019

Hi Bryan -- it's really just the callout & button text that I need to make dynamic for 2 languages.... the link is to start a chat and will be the same in both versions. 

Grace_Brebner3
Grace_Brebner3Accepted solution
New Participant
May 14, 2019

Hey Eric - is the section populated by filling variables in the sidebar editor, or with the wysiwyg editor?

Dynamic content only works where you have a section wrapped with an "mktEditable" div (i.e., sections that can be edited in the wysiwyg) and can't be applied to variables.

See: http://docs.marketo.com/display/public/DOCS/Email+Template+Syntax for how to add editable sections.

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