Question
MSI Configuration Error
Hi Marketo Community,
We are trying to configure Marketo Sales Insights (MSI) in Salesforce and are getting this error message "
Diagnostics Test Failed!
Required fields are not configured in:<ul><li></li></ul>" on the config page. Is there a way to troubleshoot and understand what required fields are not configured? I have gone through the documentation multiple times and tried to follow all the steps according to the documentation. Below 6 fields are on the lead and contact page layout.
Priority (Lead)
Relative Score (Lead)
Relative Urgency (Lead)
Priority (Contact)
Relative Score (Contact)
Relative Urgency (Contact)
Relative Score (Lead)
Relative Urgency (Lead)
Priority (Contact)
Relative Score (Contact)
Relative Urgency (Contact)
Please suggest if there is any way to identify the required fields or troubleshoot the error.
Thanks,
Arvind