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A
Anonymous
May 18, 2017
Solved

MSI (MSD) low performance

  • May 18, 2017
  • 2 replies
  • 2655 views

Hi guys,

The CRM Manager of my organization has told me that sometimes the Sales Insight solution has a low performance. Sometimes when looking for a single lead, it keeps loading or takes up to 20 seconds to show any information.

He has checked this behavior with IE and Chrome. Do any of you have experienced these bad performance issues?

Regards,

Raúl

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Best answer by

I have already talk with Marketo Support team for this issue.

2 replies

A
Anonymous
May 19, 2017

Some of our visualforce pages take a while to load as well (not limited to MSI). We usually find that this is because updates are needed on the vendor side (in this case Marketo).

Additionally, if you've implemented a branded domain for your Salesforce instance (companynamehere.my.salesforce.com) and have not updated your visualforce pages, they are redirecting which could add time as well.

A
Anonymous
May 19, 2017

Hi guys,

I have this problem whit MSD (Microsoft Dynamics).

A
Anonymous
Accepted solution
June 15, 2017

I have already talk with Marketo Support team for this issue.

Josh_Hill13
Josh_Hill13
New Participant
May 19, 2017

I'd ask Support.

It's a visualforce page, so not sure why he thinks it's a browser issue. The data comes directly from Marketo.

A
Anonymous
May 19, 2017

Thanks Josh,

I have asked them but wanted to have both versions of the scenario. We used to have a problem with CRM using Firefox and it was for a specific update from their browser, so anything could be affecting the behavior.

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