MSI SFDC Configuration Error | Community
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New Participant
May 28, 2020
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MSI SFDC Configuration Error

  • May 28, 2020
  • 1 reply
  • 2179 views

I've reviewed the articles regarding errors when configuring Marketo Sales Insight with SFDC Enterprise Edition.  I'm getting the "Required fields are not configured in Salesforce error" on the Priority field on the Lead and Contact objects .

I can't find this field on either object.  Anyone else encounter this?

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Best answer by mtbaker

Support pointed me to the standard Community post on this issue and said because it's Salesforce, there's nothing they can do to help.

 

I finally figured out that instead of the Priority field, it's the Engagement field (API name --> Priority) that was the issue.  I recommended that they update the Community Post since as written it's extremely unhelpful.

1 reply

Chris_Wilcox
New Participant
May 28, 2020

Nope but I'd submit a support ticket! They will be able to help you! 🙂 

mtbakerAuthorAccepted solution
New Participant
May 28, 2020

Support pointed me to the standard Community post on this issue and said because it's Salesforce, there's nothing they can do to help.

 

I finally figured out that instead of the Priority field, it's the Engagement field (API name --> Priority) that was the issue.  I recommended that they update the Community Post since as written it's extremely unhelpful.