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BenCirillo
New Participant
May 31, 2024
Solved

Multiple logins required with Adobe ID

  • May 31, 2024
  • 1 reply
  • 869 views

Curious to see if anyone else has run into this since the switch away from Marketo logins to Adobe ID. 

 

Often, I'll login with my Adobe ID, successfully, but instead of going to Marketo it will return to the login screen. Then, after logging in a second time, it will go through. Doesn't happen every time, but more often than not. I'm using the Adobe Account Access app with the push notifications, but my other users are having the same issue with passwords. 

 

This is at most mildly irritating rather than a critical failure, but I'm curious to see if anyone has experienced this and has found a fix or a workaround. 

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Best answer by SanfordWhiteman

Yep, it happens to me. No solution that I know of. At least it lets us in!

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
May 31, 2024

Yep, it happens to me. No solution that I know of. At least it lets us in!