Multiple Radio Buttons for one MKTO field ina form | Community
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Lucas_Metherall
Lucas_Metherall
New Participant
March 25, 2021
Solved

Multiple Radio Buttons for one MKTO field ina form

  • March 25, 2021
  • 1 reply
  • 2415 views

Hi all,

 

I am building a new unsubscribe page and want to include a multiple choice set of radio buttons to answer the question 'Why do you want to unsubscribe?'

 

I want ALL of the radio buttons ticked to populate the Unsubscribed Reason text field, so we can analyze results, and make it a 'choose one' setup. When I try to build this, though, it seems only one form element can populate one MKTO field, meaning I can't have multiple radio buttons for the one field.

 

Does anyone know a workaround for this?

 

Thanks,

Lucas

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Best answer by SanfordWhiteman

The Radio Button Set field type does write one value to a single back-end field.  That's the expected behavior of radios and you don't want to violate that (Principle of Least Astonishment).

 

Sounds like you want the Checkboxes field type.

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
March 25, 2021

The Radio Button Set field type does write one value to a single back-end field.  That's the expected behavior of radios and you don't want to violate that (Principle of Least Astonishment).

 

Sounds like you want the Checkboxes field type.

Lucas_Metherall
Lucas_MetherallAuthor
New Participant
March 25, 2021

Thanks Sanford, that worked.

 

I added the checkbox field, edited the values in the advanced editor to include the options I wanted, it will all map back to the Unsubscribe Reason field. (not tested yet..)

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