Multiple session webinar registration - form and flow

Forum|Forum|4 years ago
September 22, 2021
5 replies
3473 views

I am creating a webinar series program that consists of 7 webinar programs in total - 1 operational that includes where the form and landing page live, and 6 programs for each individual session.

I have set up the operational program to be "if response 8 (form field) = stored value" then "request campaign" for the corresponding webinar for all 6 sessions.

When I test the program, it is only registering for one the first webinar and skipping the rest. I am unsure of what technically is going wrong here.

Marketo

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Best answer by adrianfraguela

If your form is a multi-select you will need to change the "Request campaign" choices to "contains" instead of "is".

This is because Marketo stores the multiple choices using a semicolon as the delimiter. So the way you have it, it would only match if you've only selected one option.

If you select two it would be stored like "iais-session1; iais-session2" - hence why changing it to "contains" does the trick.

adrianfraguelaAccepted solution

New Participant

If your form is a multi-select you will need to change the "Request campaign" choices to "contains" instead of "is".

This is because Marketo stores the multiple choices using a semicolon as the delimiter. So the way you have it, it would only match if you've only selected one option.

If you select two it would be stored like "iais-session1; iais-session2" - hence why changing it to "contains" does the trick.