Multiple versions of Munchkin found on our pages - are others seeing this? | Community
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Dan_Stevens_
Dan_Stevens_
New Participant
November 5, 2016
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Multiple versions of Munchkin found on our pages - are others seeing this?

  • November 5, 2016
  • 1 reply
  • 3565 views

We've noticed an inconsistency of Marketo being able to track known click behavior on our site recently (and is contributing to the inability of our trigger campaigns from firing).  When running the debugger in Firefox, we noticed two instances/versions of Munchkin present:

When clicking on the first one, we get Munchkin version 151 r601:

And the second one, we get Munchkin version prod r619:

We serve up Munchkin on all of our pages using Google Tag Manager (GTM).  We understand some of the downsides with this from an accuracy perspective.  But believe this is something else.  When looking at our GTM console, we only see this script firing:

We've also confirmed in the GTM debugger that only 3 scripts are firing on our pages (Munchkin, GA, and DemandBase).

If any of you are also using GTM to serve up Munchkin on your pages, can you check to see if you're experiencing two instances of Munchkin on your site?

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Best answer by SanfordWhiteman

That's not 2 instances of Munchkin. Munchkin always loads 2 files, the bootstrapper and the actual library. They load from different paths, so the same names aren't the same file. IOW, what you're seeing here is totes normal!

(Of course I do not recommend using GTM to load Munchkin, but this isn't the reason.)

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
November 5, 2016

That's not 2 instances of Munchkin. Munchkin always loads 2 files, the bootstrapper and the actual library. They load from different paths, so the same names aren't the same file. IOW, what you're seeing here is totes normal!

(Of course I do not recommend using GTM to load Munchkin, but this isn't the reason.)

Dan_Stevens_
Dan_Stevens_Author
New Participant
November 7, 2016

Thanks Sandy - that's good to know.  Then we have something else going on.  During our testing last week - where we used about 8 different new lead records - only one of them included the click activity in the activity log.  Marketo's capturing the form submits, but not the click activity once a user submits the form (at least not beyond 15% of the time in our tests). 

Justin_Norris1
Justin_Norris1
New Participant
November 7, 2016

@Dan Stevens​

I have seen a similar sort of issue with at least one client that was loading Munchkin through GTM, where certain activities that we knew were happening were being dropped. It was only solved by loading Munchkin directly on page.

Perhaps not directly relevant to your current setup as it seemed it was working correctly before, but my conclusion was that loading Munchkin through GTM introduced a race condition that could cause problems, at least in certain environments.

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