Munchkin code causing site to be unresponsive | Community
Skip to main content
Level 4
Aug 28, 2019 6:46 PM UTC
Question

Munchkin code causing site to be unresponsive


I noticed I sometimes get a "net::ERR_CONNECTION_RESET" when our site tries to get the munchkin.js file causing the site to be unresponsive for several seconds.  I tried putting the munchkin code in both the head and at the end of the </body> but does not seem to make a difference.  Does anyone know why this could be happening?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

9 replies

Level 4
Aug 30, 2019 2:43 PM UTC

If anyone else was experiencing this issue, there was indeed an issue with the munchkin code server in the San Jose datacenter that was causing the error.  

Translate
SanfordWhiteman
Level 10
Aug 30, 2019 4:55 PM UTC

Obvs. not good, but if all assets are truly async (no accidental dependencies elsewhere in your code) a TCP reset wouldn't have side effects.

Translate
Katherine_Zhu
Level 2
Aug 28, 2019 8:21 PM UTC

We're also seeing the same thing on our end, the behavior seen is super slow responses, we're taking the code out of our website & other properties for now. 

Translate
SanfordWhiteman
Level 10
Aug 28, 2019 8:33 PM UTC

Loading the library JS asynchronously doesn't affect load performance unless you're also using old-school onLoad listeners (which you shouldn't be).

Translate
Katherine_Zhu
Level 2
Aug 28, 2019 8:53 PM UTC

Thanks Sanford! Having our web dev take a look. 

Translate
SanfordWhiteman
Level 10
Aug 28, 2019 7:01 PM UTC

URL, please.

Translate
Level 4
Aug 28, 2019 7:04 PM UTC

https://www.appneta.com

Thanks Sanford!  It does not happen all the time but enough to make it noticeable and annoying.

Translate