New Email Templates Using Wrong/Old Unsubscribe Landing Page | Community
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A
Anonymous
July 25, 2016
Solved

New Email Templates Using Wrong/Old Unsubscribe Landing Page

  • July 25, 2016
  • 1 reply
  • 1685 views

Looks like the new landing page templates are directing unsubs to our outdated/old unsubscribe page. I've gone into the admin area to make sure the email settings have the unsub link updated to the correct page and it's correct.

Anyone else having an issue like this?

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Best answer by Josh_Hill13

The emails are or the page is?

Check

  • Admin > Landing Page > Redirects
  • Email Templates
  • Run a "live test" email and check what links appear and what happens when you click.
  • Are you using {{system.unsubscribeLink}} or letting the default Admin.

1 reply

Josh_Hill13
Josh_Hill13Accepted solution
New Participant
July 25, 2016

The emails are or the page is?

Check

  • Admin > Landing Page > Redirects
  • Email Templates
  • Run a "live test" email and check what links appear and what happens when you click.
  • Are you using {{system.unsubscribeLink}} or letting the default Admin.
A
Anonymous
July 25, 2016

Opps, I said that wrong, the new email templates are sending to an old unsubscribe landing page.

I've made the landing page redirect so that solved it Thanks!

I'm using the default. I believe because I'm using the template, unless I go into the code and adjust the link, which will break the email from the template, I can't updated it. 

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