New to Marketo. Suggestions for SPA?

Forum|Forum|10 years ago
September 1, 2015
4 replies
4057 views

Hi! I'm new to Marketo as of yesterday and have been having a difficult time specifying which RCM my Success Path Analyzer should analyze. (I have multiple approved RCM's.) According to the help docs, it would seem that I need a new SPA for each RCM. However, I have been informed that each account may only have one SPA, and that I need to change which RCM it analyzes in the settings. Unfortunately, I don't have a filter option under my Success Path Analyzer Setup tab. How can I fix this? It seems like this should be a simple issue.

Marketo

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Best answer by Kenny_Elkington

I'll see if I can give a little push to your ticket on this.

Kenny_Elkington

New Participant

I don't know who told you you can only have 1. Just go to Analytics, click the SPA tile and select Save As from Analyzer actions to create a new one.

R

rachel2-2Author

New Participant

Thanks Kenny. I can clone the analyzer. The problem is that I don't have the option to filter by RCM. They said it's not an option that they can just enable on my account.

Kenny_ElkingtonAccepted solution

New Participant

I'll see if I can give a little push to your ticket on this.

R

rachel2-2Author

New Participant

Hi everybody,

I've been in contact with support for a while and they're still trying to figure out what to do about this. I'm eager to get this set up and am waiting on a response at the moment. Does anyone have any temporary work-around suggestions?