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SaurabhGoyal_GN
SaurabhGoyal_GN
New Participant
May 6, 2024
Question

OneTrust Connection Failing

  • May 6, 2024
  • 2 replies
  • 1096 views

Hi Everyone, 

I am trying to connect OneTrust and Marketo from OneTrust. 

I am adding all of the required creds in OneTrust credential module but my connection is not getting establushed. please see the screenshot. 

please guide me if I am missing anything. 

 

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2 replies

Jo_Pitts1
Jo_Pitts1
Community Manager
May 9, 2024

@saurabhgoyal_gn, what error are you getting.  Also, do they really want you pointing directly at the leads endpoint?  With a filter?

 

FWIW - There is a reason some of us have built middleware between Marketo and OneTrust.

 

Cheers

Jo

    SaurabhGoyal_GN
    SaurabhGoyal_GNAuthor
    New Participant
    May 9, 2024

    @jo_pitts1  It just says that connection failed. No logs are available. 

    Could you please suggest me some middleware(s)?

    SaurabhGoyal_GN
    SaurabhGoyal_GNAuthor
    New Participant
    May 7, 2024

    @sanfordwhiteman @jo_pitts1 @darshil_shah1 - Please let me know if I am missing anything or if you feels like somethig is wrong with the setup. Any insight will be very helpful. 

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