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A
Anonymous
April 11, 2013
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Optimize emails for iPhone OS 6+

  • April 11, 2013
  • 10 replies
  • 5251 views
Emails that have the "View email as a web page" option turned on create a big gap on iPhone's with OS 6.0, hurting the user experience; need to optimize email delivery for a wide range of devices and OS versions now; The ability to move this line to the end of the email would be a plus too!

10 replies

K
kh-lschutte
New Participant
February 24, 2020
No text available
Lauren_Nickels-
Lauren_Nickels-
New Participant
April 14, 2016

We are seeing a different issue.  the emails we are sending look fine, except that on an iPhone 6, one of our tokens is not showing, its l ike it's invisible.  You can see all the other token values fine on the iPhone 6, and on all other email clients, phones and within preview in marketo all tokens are visible. anyone else have this happen?

A
Anonymous
April 13, 2013
Thanks Raj! This is very very helpful.  If you could upload the templates to the program library, that would be terrific!

-Divya
A
Anonymous
April 12, 2013
Divya,
Our Landing Page editor allows you to place various assets at absolute positions in the canvas.  This means that you cannot create responsive LPs using the drag and drop editors.  We are planning to have a solution for this in 2013.

In the meantime, the system does not prevent you from creating mobile templates by hand.  Please take a look at http://go.kokopop.com/BoothDemos_FoundationLP.html which was created by me using a responsive template from Foundation.  The LP will reformat itself  when you shrink/expand your browser window.  You could use such a template in Marketo today.   If there is enough interest and willingness to work with these templates, I can upload a few of these into the program library. 

Raj
A
Anonymous
April 12, 2013
Thanks Raj. Support told me to post the idea here actually
A
Anonymous
April 12, 2013
Hi Raj,

I really need a Mobile LP template, any ideas?

-Divya
A
Anonymous
April 11, 2013
Oh, duh, the one labeled "Mobile Email Template". I must have overlooked it when looking at the menu. Thanks Raj, can't wait to check it out!
A
Anonymous
April 11, 2013
Jeff,
You can import these programs as shown below.  Select a program on the tree and hit import program - 


Choose the Mobile template from the library


    A
    Anonymous
    April 11, 2013
    Hi Raj,

    I'm very interested in seeing this responsive template you mention. I wasn't aware that email templates could even be imported from the program library. Do you happen to know which program template from the import menu contains that template or email asset?
    A
    Anonymous
    April 11, 2013
    Bill,
    We recently added a mobile-friendly responsive template to the program library.  This template uses CSS media queries to format the email properly based on the screen real estate available.  This is available to all customers and you should be able to import it.   You could use this template (or) a similar responsive template to make sure the email gets rendered correctly.

    For the "view as webpage" issue, I would request you to log a support case.

    Raj
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