Our company website server went down but after it came back online, Marketo forms are not showing up | Community
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OrchardSV
OrchardSV
New Participant
October 15, 2021
Solved

Our company website server went down but after it came back online, Marketo forms are not showing up

  • October 15, 2021
  • 2 replies
  • 3292 views

Hello,

 

Our company servers went down this morning but once our IT department was able to bring it back online, we noticed that our Marketo online form is not showing up. Not sure if the two are related but wanted to see if anyone has a solution.

 

Here is the webpage with the missing Marketo form.

 

https://www.orchardsoft.com/contact-us/

 

The form should appear right after the "Contact Sales & Marketing" block.

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Best answer by SanfordWhiteman

You can’t defer a script and expect its created objects (i.e. MktoForms2) to be available right after... that’s the whole idea of defer. I assume your team decided to change the code to add defer without testing it.

2 replies

OrchardSV
OrchardSVAuthor
New Participant
October 15, 2021

I found the solution from viewing this thread.

 

https://nation.marketo.com/t5/product-discussions/embedded-form-not-showing-since-updates/td-p/309053

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
October 15, 2021

You can’t defer a script and expect its created objects (i.e. MktoForms2) to be available right after... that’s the whole idea of defer. I assume your team decided to change the code to add defer without testing it.

OrchardSV
OrchardSVAuthor
New Participant
October 15, 2021

Thank you. I also just saw the solution on a separate thread.

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