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Franky_Ruyssch2
New Participant
April 20, 2020
Solved

Override tokens problem

  • April 20, 2020
  • 1 reply
  • 1747 views

The idea is to have a centralized notification program for internal notifications. Tokens are used in the content for the mail. ( e.g. the subject for the notification )

I have defined a token at the highest level :  {{my.Notification_Title}}

 

A certain operational program overrides the value for that token , when the operational program is triggered,  a smart campaign in my centralized notification program is called. I was expecting the "local" updated {{my.Notification_Title}} to appear in the mail sent, but i see the default value from the definition at the highest level.

What am i doing wrong here?

 

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Best answer by SanfordWhiteman

You've jumped out of the inherited context by calling another campaign.

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
April 20, 2020

You've jumped out of the inherited context by calling another campaign.